If you are a leader, team member, HR professional, coach or team coach, there's a lot you can learn from my chapter in this book. One of the key messages is the importance of contracting (agreeing needs and expectations) between all parties, ALL THE TIME!
Thanks again to all those who helped me with this project, in particular: Gary Connolly, Megan Wiltshire, Ruth Elliott, Gil Sewell, Rebekah Fraser, Professional Certified Coach (ICF), Prof David Clutterbuck, Tammy Turner, MCC, Master EIA and ITCA, GISA, Colm Murphy.
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